Privacy policy
Privacy Policy and Data Protection
Last updated: 09.08.2025
1. Introduction
POWERBIKE S.A., ul. Batorowska 20, Dąbrowa, 62-070 Dopiewo, Poland, registered in the National Court Register under KRS 0000398622, NIP 7811756729, REGON 634638849 (“POWERBIKE”, “we”, “us”, or “our”) is committed to protecting your personal data and being transparent about how we collect, use, and share it.
This Privacy Policy explains how we process your personal data when you visit our websites rebelhorn.com or rebelhorn.pl (“Site”), purchase products from us, participate in our 5 Years Protection program, contact our customer service, receive marketing communications, or interact with us through cookies, analytics, or remarketing tools.
2. Data Controller
For all privacy-related inquiries, please contact us:
Email: contact@rebelhorn.com
Address: ul. Batorowska 20, Dąbrowa, 62-070 Dopiewo, Poland.
3. Personal Data We Collect
- Order and delivery information – name, surname, address, email, phone number, purchased products, price, date of purchase.
- 5 Years Protection program – name, surname, address, email, phone number, product purchase details (store, date, price).
- Website usage data – IP address, browser type, device information, pages viewed, links clicked, referring site.
- Marketing interactions – engagement with our ads, emails, or cookies.
4. Purposes and Legal Bases
We process your personal data only when we have a valid reason to do so. These reasons include:
- Order fulfilment – to process your order, arrange delivery, and handle returns and refunds.
- 5 Years Protection program – to register your product, verify your purchase details, and provide the extended protection service.
- Customer support – to respond to your inquiries and provide after-sales assistance.
- Marketing and remarketing – to send you promotional emails or show you personalised ads, but only if you have given us your consent.
- Website analytics – to understand how visitors use our site and improve our services, but only if you have given us your consent.
- Legal compliance – to meet our tax, accounting, and other legal obligations.
5. Cookies and Remarketing
We use:
- Technical cookies – required for site functionality.
- Analytical cookies – measure site usage and help improve performance.
- Marketing cookies – enable personalised advertising and remarketing.
You can manage your consent via our cookie pop-up or through browser settings. Details are in our Cookie Policy.
6. Data Sharing
We may share your personal data with:
- E-commerce platforms (e.g. Shopify)
- Payment processors
- Delivery and logistics providers
- IT hosting and technical support providers
- Marketing and advertising partners
- Legal authorities if required by law
Some partners are located outside the EEA (including the USA and Canada). In such cases, we use Standard Contractual Clauses to ensure adequate data protection.
7. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, or to meet legal requirements.
8. Your Rights
- Access your personal data
- Rectify inaccurate data
- Request erasure
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact: contact@rebelhorn.com
You also have the right to lodge a complaint with:
President of the Personal Data Protection Office (PUODO)
ul. Stawki 2, 00-193 Warsaw, Poland
www.uodo.gov.pl
9. Changes to This Policy
We may update this Privacy Policy. Any changes will be posted on our Site with an updated “Last updated” date.
10. Contact
POWERBIKE S.A.
ul. Batorowska 20,
Dąbrowa, 62-070 Dopiewo, Poland
Email: contact@rebelhorn.com